Avast Business Premium Remote Control - Unlimited concurrent Session

Avast Business Premium Remote Control: Detailed Overview

Avast Business Premium Remote Control is a comprehensive remote access and support solution designed specifically for managed service providers (MSPs) and businesses with multiple offices or remote employees. It offers a powerful combination of features that enable IT administrators to efficiently manage the daily IT support needs of their users, from anywhere, at any time.

Key Features:

• Remote access: Quickly and securely connect to user devices running Windows or macOS, regardless of location.

• File access and management: Browse files, transfer data, and manage applications remotely.

• Real-time troubleshooting: Utilize a comprehensive set of tools to diagnose and resolve issues quickly and efficiently.

• Centralized management: Integrate seamlessly with the Avast Business Hub platform for centralized control and administration.

• Security: Employ industry-standard encryption and authentication protocols to ensure secure remote connections.

• Two-factor authentication: Implement an extra layer of security for helpdesk technicians and IT professionals.

• End user approval: Ensure user privacy by requiring their approval before establishing remote access.

• Detailed audit trail: Track all remote connection activity, including timestamps, usernames, and session durations.

• Multi-monitor support: View and access multiple monitors on remote devices for enhanced troubleshooting and support.

Benefits:

• Increased efficiency: Manage user IT support needs remotely, saving time and resources.

• Reduced costs: Eliminate travel expenses and reliance on on-site support personnel.

• Improved user satisfaction: Provide faster and more convenient support to users.

• Enhanced security: Utilize robust security features to protect sensitive data during remote sessions.

• Centralized control: Manage all remote access activities from a single platform.

• Detailed audit trail: Ensure accountability and compliance with internal policies and regulations.

System Requirements:

• Operating systems:
  • Windows 10 or later (64-bit)
  • macOS 10.13 or later

• Hardware:
  • Minimum 2 GHz processor
  • 1 GB RAM
  • 500 MB available disk space

• Internet connection: Broadband internet connection is recommended for optimal performance.

Overall, Avast Business Premium Remote Control is a powerful and versatile solution that can significantly enhance the efficiency and effectiveness of IT support operations for businesses of all sizes. Its intuitive interface, comprehensive feature set, and robust security features make it an ideal choice for MSPs and organizations with remote workforces.