July 20, 2025 — Estasoft News Desk
In a surprising move that’s drawing backlash from longtime users, WhatsApp has officially retired its native Windows desktop application, replacing it with a web-based version that many users are calling a downgrade in both design and performance.
Meta-owned WhatsApp, the world’s most popular messaging platform, has now transitioned Windows users to a new progressive web app (PWA) that is available through the Microsoft Store. While functional, the updated version has quickly stirred discontent among desktop power users who relied on the snappier, better-integrated native experience.
From Native to Web — But at What Cost?
The new WhatsApp for Windows app essentially mirrors the browser-based WhatsApp Web, offering limited desktop integration, a minimalist user interface, and fewer offline capabilities. Unlike the older native version—which was optimized for Windows environments—the new PWA runs using the system’s browser engine and lacks features such as native system notifications and smooth multi-window handling.
“This feels like a shortcut, not an upgrade,” one user commented on Reddit.
“It’s slower, clunkier, and just looks… unfinished.”
Why Meta Made the Move
Although WhatsApp has not released an official press statement detailing the change, industry analysts say the switch is part of Meta’s effort to unify its app ecosystem across platforms. Progressive web apps are easier to update and manage, allowing developers to roll out new features quickly without rebuilding code for each operating system.
Still, the question remains: Was user experience sacrificed for convenience?
Early Reactions — Mostly Negative
Across social media, WhatsApp’s desktop update is being described as a “visual downgrade” and a “productivity killer.” Users have taken to Twitter, Threads, and various tech forums to voice frustration over slower load times, reduced responsiveness, and stripped-down features.
Many are demanding a return to the native app or improvements to the web version to match modern UI and functionality standards.
“I feel like we’ve gone back in time, not forward,” one user wrote.
“This isn’t what I expect from one of the world’s top messaging apps.”
What's Missing in the New Version?
The web-based WhatsApp for Windows currently lacks:
-
Seamless desktop file drag-and-drop
-
Full offline message access
-
Advanced notification control
-
Speed and fluidity of native apps
For users who heavily rely on desktop messaging during work hours, these changes are more than just cosmetic—they affect daily productivity.
What’s Next for WhatsApp on Desktop?
With user backlash growing, it's unclear if Meta will reintroduce native support or simply continue enhancing the current PWA. Some speculate that a more advanced version of the web app is in the pipeline, while others believe Meta will double down on its browser-first approach.
For now, Windows users will need to adjust—or seek third-party alternatives.
In a digital age where users expect sleek performance and seamless integration, WhatsApp’s decision to drop its native app feels out of sync. Whether this is a temporary step or a long-term strategy, one thing is clear: users aren’t thrilled—and they’re making their voices heard.
Stay tuned. This story is still unfolding.